Privacy policy

Privacy Policy
Middelburg Bearings and Transmission

1. Introduction
Middelburg Bearings and Transmission respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your information when you use our website and mobile application.

2. Information We Collect
We may collect the following information when you:

• Submit a contact form
• Request a quote
• Contact us via WhatsApp
• Use our mobile app

The information may include:

• Name
• Email address
• Phone number
• Product or part codes submitted
• Message details

We do not collect sensitive personal data.

3. How We Use Your Information
We use your information to:

• Respond to quote requests
• Provide product information
• Communicate regarding orders
• Improve our services
• Comply with legal obligations

We do not sell, rent, or trade your personal information.

4. WhatsApp Communication
When contacting us via WhatsApp, your phone number and message content are processed by WhatsApp in accordance with their privacy policy. We are not responsible for WhatsApp’s data practices.

5. Data Security
We take reasonable technical and organizational measures to protect your personal information.

6. Third-Party Services
Our website may be hosted by a third-party provider. We rely on their infrastructure security standards.

7. Your Rights
You may request:

• Access to your data
• Correction of inaccurate data
• Deletion of your data

Contact us at:
📧 [email protected] 
📞 013 282 6622
📍 Middelburg, Mpumalanga, South Africa

8. Updates to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.

9. Data Deletion Requests
If you would like us to delete the personal information you have submitted through our website or via WhatsApp communication, you may request this at any time.

To request deletion of your data, please contact us by:

• Email: [email protected]
• Phone: 013 282 6622
• WhatsApp: 083 271 1738

Please include your full name and contact details so we can identify your information.

We will process data deletion requests within a reasonable timeframe, unless we are required to retain certain information for legal, accounting, or regulatory purposes